![]() Or it could be a bad experience, which typically means the office fell short of the patient's expectations. Exceed expectations and people talk.Ī visit to the dentist is an experience for new patients. It can be a good experience, which usually means that the team and the doctor exceeded expectations. The same thing is happening to our dental offices - exceed expectations with an amazing experience and build a positive reputation. If their expectations are met, they usually don’t comment … and if their experience is less than ideal, they usually leave a negative review. If a vacationer has their expectations exceeded, they typically share a positive review. ![]() Have you ever used to help you make a vacation decision? TripAdvisor's mission statement is, “Help people around the world plan and have the perfect trip.” They do this by giving consumers an open forum to share their experiences on the Internet. ![]()
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